What to Expect

As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect. 

When you arrive for your appointment, you will be greeted warmly by one of our Receptionists. A Veterinary Assistant will invite you into an examination room as soon as we have one available. You may browse our retail area while you wait. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will see a Veterinary Assistant first who will take a history, and gather some data for the doctor. A Veterinarian will see you next, examine your pet, update needed vaccines, perform any treatments, answer your questions and plan further diagnostics or treatment as necessary. A Veterinary Assistant will escort you back into the lobby. Once the Veterinarian has finished invoicing and made ready any prescribed medications, one of our Receptionists will call you up to the desk to handle billing and schedule any needed follow up.

We accept Visa, Mastercard, Discover, Debit and Care Credit.  Must present two forms  of ID’s with a valid care credit card. If presenting a care credit form, we require two forms of ID.