During this uncertain time, we would like to reassure you that our goal at Dumfries Animal Hospital is to remain open and continue to provide veterinary care for your beloved pets. We are doing what we can to help keep you, our staff and our community safe. In response to the recent recommendations of the CDC, WHO and the American Veterinary Medical Association (AVMA), we are making some additional changes that will stay in affect as long as the recommendations are in place.
In order to limit the number of people in close contact, we are asking clients to not enter the building. We will now be conducting “curbside” service for appointments, medication and prescription food pick-ups.
*** All pets must be on a leash or in a carrier ***
*** We ask that anyone showing signs of illness remain at home***
When you arrive at the clinic, please give us a call. Please let us know what numbered spot you have parked in or the description of your vehicle and a staff member will be out to assist you.
FOR MEDICAL APPOINTMENTS: A staff member will get a brief medical history over the phone first then come out and take your pet inside for the doctor to examine while you wait in your vehicle. Once your pet has received their exam, vaccines or other tests, the doctor will either give you a call to go over the exam findings and answer any questions or concerns. Currently, we are not accepting cash or checks. All payments will be taken over the phone.
SURGERIES: In order to conserve medical supplies, we are no longer scheduling non-emergent surgeries such as spays & neuters. If you already have a surgery scheduled, your pet will be checked-in in the same matter as our medical appointments.
Due to the recommendation that Veterinary Clinics postpone all non-essential services, we have made the difficult decision to cancel all boarding and grooming until further notice.
We appreciate your understanding & flexibility while we navigate this dynamic and ever-changing situation. The wellness of you, your pets and our staff is our number one priority. We will continue to keep our clients updated via email and Facebook (https://www.facebook.com/Dumfries-Animal-Hospital-158957006691/).
BOARD YOUR PET WITH US!
Our pet boarding facility is equipped with approximately one hundred (100) cages in mixed sizes of small, medium and large, and twelve (12) runs. The cages are divided between two wards for dogs, a ward for indoor dog runs, a separate ward for cats, and an isolation ward for particular cases. The kennel area also contains a ventilation system that replaces the air 7 to 12 times an hour with fresh air. This system helps to keep the air clean and reduces the chance of the kennels being infected by contagious diseases. All of our pet wards are heated and air conditioned for your pet’s comfort.
There is also a fenced area outdoors behind the kennel area containing 10 divided runs for the exercise of your pets.
Dogs are exercised outside three times daily. Geriatric and special needs pets are hand-walked only. Dogs are walked first thing in the morning, afternoon, and evening.
We feed a GI friendly diet or you may bring your pet’s own food if you feel they would prefer it. There is no additional charge to have your pet fed our food. We provide comfortable beds and blankets for your pet, and a litterpan for your cat.
Current immunizations are required to ensure the health of all pets boarding at Dumfries Animal Hospital. Cats should be current on Feline Distemper/Rhinotracheitis/Calicivirus Vaccine and Rabies. Dogs should be current on Canine Distemper/Hepatitis/Parvovirus Vaccine, Bordetella, Rabies. All pets must also have had a negative fecal examination within the past year.
All pets must enter free of fleas, and intestinal parasites. Pets must be on a veterinarian recommended preventative such as Simparica, Nexgard, Frontline, Bravecto, Comfortis, Advantage, Trifexis, or Seresto. Animals suspected of having parasites will be subject to diagnosis and if positive, will be treated accordingly at the owner’s expense.
Boarding rates are based on the size of your pet. Daily charges begin on the day of admittance and continue until the day of discharge. A half day charge is applicable when the pet is picked up before noon.
Boarding charges include daily exercising, clean blankets, cages, and runs at all times, feeding, and overnight care. When you leave your pet with us, you will have the added benefit of knowing that if your pet experiences any illness while you’re away, it will be promptly and competently addressed by one of our veterinarians.
When you call to make your boarding reservation, one of our friendly receptionists would be happy to help you. You should feel free to come by at any time for a tour of our facility and to meet the boarder technicians that will be caring for your pet while you’re away. Early reservations should be made whenever possible. Kennels often fill to capacity, especially during summer and holiday periods.